Privacy policy

Last updated: 23 March 2026

Privacy Policy

This Privacy Policy describes how Chainsaw Cowboys Store, operated by Braatnes AS, collects, uses, and shares your personal information when you visit our store, place an order, contact us, or otherwise use our services.

1. Who we are

Braatnes AS
Maugestenveien 200
1708 Sarpsborg
Norway
Email: contact@chainsawcowboys.com

Braatnes AS is the data controller for the personal information collected through this store.

2. What information we collect

We may collect the following personal information:

Name
Billing and shipping address
Email address
Phone number
Order and payment details
Information about the products you purchase or return
Messages you send us
Technical data such as IP address, browser, device information, and website usage

We do not store your full payment card details ourselves. Payments are processed by our payment providers.

3. How we use your information

We use your personal information to:

process and deliver your orders
provide customer service
handle returns, refunds, and complaints
communicate with you about your order
prevent fraud and misuse
improve our store and shopping experience
comply with legal and accounting obligations
send marketing emails if you have chosen to receive them

4. Sharing of personal information

We only share personal information when necessary to operate the store and fulfil your order. This may include:

Shopify, which powers our online store
payment providers
shipping and delivery providers
IT, analytics, and fraud prevention services
public authorities if required by law

We do not sell your personal information.

5. Cookies and similar technologies

Our store uses cookies and similar technologies to make the website function, improve performance, understand how visitors use the site, and support marketing where applicable.

You can control cookies through your browser settings and any cookie preferences shown on the site.

6. Marketing

If you sign up for our newsletter or otherwise consent to marketing, we may send you emails about products, offers, or news from Chainsaw Cowboys Store.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at contact@chainsawcowboys.com.

7. Data retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including to fulfil orders, meet legal and accounting requirements, resolve disputes, and enforce our agreements.

8. Your rights

If you are located in the EEA or UK, you may have the right to:

access the personal information we hold about you
request correction of inaccurate information
request deletion of your information
object to or restrict certain processing
withdraw consent where processing is based on consent
request data portability
lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@chainsawcowboys.com.

9. International transfers

Some of our service providers may process personal information outside your country, including outside the EEA. Where required, we rely on appropriate safeguards for such transfers.

10. Third-party services

Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

11. Children

This store is not intended for children, and we do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal obligations. The updated version will be posted on this page with a revised “Last updated” date.